What exactly do you do?

I help you sort, declutter, and organise your home so it feels calmer, more functional, and easier to maintain. Whether it’s one room, your whole house, or just a tricky cupboard, I create systems that work for you and your family.

Do I need to be home while you’re working?

Yes, you’ll need to be involved at the start of the session so we can declutter together . After that, you can choose to stay and work with me, or let me handle things and return later to a beautifully organised space.

What if I feel embarrassed about the mess?

Please don’t! As a mum trying to juggle a career, toddler tantrums and endless housework  I completely understand how life gets busy and things pile up. There’s zero judgment here—my goal is simply to help you reclaim your space and make daily life a little smoother.

Are you going to make me throw everything away?

Not at all! This isn’t about forcing you to part with things you love. We will use a simple Use, Love, Purpose approach to help you sort through your things without overwhelm. We look at each item and decide: Do I use it? Do I love it? Does it serve a purpose in my home or life? Anything that doesn’t fit these criteria can be donated, recycled, or passed on.  I’ll guide you through decisions, but what stays or goes is always up to you.

How will you implement organisational systems that actually work for me?

Don’t worry - I’m not about one-size-fits-all methods! I work with you in a way that suits your home and your family. By getting to know  you and how you respond to different types of organisation - we can create a personalised system that fits your daily life. Everything we set up is intended to be easy to use, easy to maintain, and designed to make your life smoother and your home calmer. Plus, I’ll show you little tricks to keep it that way without feeling like a chore.

What happens to unwanted items?

As part of my service I handle your unwanted items responsibly and only with your permission. That way, you don’t just end up moving the clutter elsewhere and adding another thing to your to-do list. I will remove one car-boot load of  items per session – including donations, recycling or items for resale should you choose. Wherever possible I aim to support local charities that help women and families.

Do you bring storage boxes, products or shelving?

I can recommend and source suitable storage solutions if you’d like, or  we can work make the most of what you already have. My goal is always to keep it practical and cost-effective.  If you are planning on bringing in larger items like new furniture or shelving,  just make sure it’s safely installed before I arrive — then I can help you fill and organise it in a way that really works for your home.

Do you do deep cleaning, DIY or furniture removal?

I focus on decluttering and creating organised, functional systems rather than deep cleaning or DIY. I can give your space a quick refresh with basic cleaning while we work, advise on storage solutions, and help you organise around large furniture—but I don’t move heavy furniture or install shelves myself.

What should I expect in terms of timing, cost, and travel?

The time and cost depend on the size of your space and the package you choose. After our initial consultation, I’ll provide a clear estimate of how long your project will take, the best package for your needs, and the cost. Travel within 10 miles of SK6 is included; beyond that, a small mileage charge applies. Any parking costs at your home are requested to be covered.

Is my home, belongings, and safety protected?

Yes. I treat your home and belongings with complete confidentiality and care, handling everything as if it were my own. While accidents are rare, I carry public liability insurance and hold a DBS certificate, so your family and home are fully protected. I’ll always let you know immediately if anything happens, and your safety—as well as mine—is a top priority. In return, I ask that you provide a safe working environment free of major hazards, so we can get your space organised without adding stress to your day.