Privacy policy.

Last Updated: October 2025

1.      Introduction

This privacy notice explains how I collect, use, store and protect your personal information when you contact or work with me.

2.      What information I collect

I may collect and store the following personal data:

  • Your name

  • Address and contact details (e.g. email, phone number)

  • Details relevant to the service (e.g. preferred session times, project notes)

  • Marketing preferences

3.      How I use your information

I use this information to:

  • Schedule and manage home organisation and decluttering session

  • Communicate with you about enquiries, bookings and services

  • Send newsletters and marketing updates if you’ve given consent

  • Keep basic records for legal and accounting purposes

  • Schedule additional services with third parties such as removal of large items, with your consent. I will never sell or share your personal data with third parties for marketing.

4.      Legal basis for processing

I process your personal data on the following legal bases:

  • Contract: to provide the service you’ve requested.

  • Consent: for email marketing and newsletters.

  • Legal obligation: to maintain necessary business records.

 

5.      Data security and retention

  • Your personal data is stored securely on password-protected devices and/or reputable cloud services.  Please note that no method of electronic data transmission or storage is completely secure, and we cannot guarantee absolute security.

  • I keep your information only as long as necessary to provide my services and meet legal obligations, after which it will be securely deleted.

 

6.      Marketing

If you have opted in, I may send you occasional newsletters or offers. You can unsubscribe or withdraw consent at any time by clicking the unsubscribe link in emails or contacting me directly.

7.      Your Rights

You have the right to access, correct or delete your personal data held by us. Please contact louise@thespacetobreathe.co.uk with any queries or requests.

 

8.      Changes to this policy.

I may update these Terms and Conditions from time to time. The latest version will always be available on the website or upon request.

If you have any questions or requests about your personal data, please contact louise@thespacetobreathe.co.uk